There are several hassle-free ways to make a booking, through “BOOK NOW” or “CALL US” or “WHATSAPP” buttons on our website.

It is vital that you schedule an appointment in advance for our van services; weekends are usually very busy. By doing so, every customer will benefit a seamless grooming experience. However, in case of emergencies, please don’t hesitate to contact us via a phone call or WhatsApp; our dedicated customer service personal will make every effort to fit you in at the earliest convenience.

Vaccinations are mandatory for all pets. To guarantee your pet’s comfort and health after a vaccine, it’s necessary to wait for a week or more before scheduling a grooming session.

We understand that fair pricing personalized to your pet’s individual requirements is necessary. Our pricing structure considers various factors, including your pet’s breed, coat condition, and the duration of the grooming service. We strongly recommend contacting us via a phone call or WhatsApp messaging. This will enable us to provide you with comprehensive information about the pricing for our exceptional grooming services for your beloved companion.

We guarantee that you will be satisfied how your pet looks after a grooming service with us and we’ll do whatever it takes to make it right because we genuinely care about the happiness of both you and your beloved pets.

Prior to start the grooming session, our professional pet stylist will perform a thorough hands-on Assessment to address your pet’s unique needs. During this assessment, we will check your pet’s skin, coat, ears, nails and teeth in order to customize the grooming service for your pets.  

The actual duration of the grooming session will be determined by several key factors, including your pet’s type, size, breed, and coat condition.  In order to provide you with a more accurate estimate, we kindly request that you reach out to our customer service who will be more than happy to discuss your pet’s unique grooming needs and offer an estimated duration for the service.

The frequency really depends on their specific needs. Generally, dogs and cats should be groomed on a regular basis to keep their coats healthy and shiny. For most pets, a good rule of thumb is to aim for grooming every 4 to 6 weeks. However, some breeds with longer or thicker hair may require more frequent grooming to prevent matting and tangles. On the other hand, breeds with short hair may need less frequent grooming, perhaps every 8 to 12 weeks. Keeping your pet groomed not only keeps them looking dapper but also helps promote their overall well-being.

Certainly! Watching your pet being pampered in the PAWS & TAILS grooming Van is incredibly enjoyable. You’ll be amazed at how relaxed and content they are while receiving their spa-like treatment. From the calming scents to the soothing music, we create an atmosphere that promotes relaxation and rejuvenation. So, please join us in celebrating the beauty and joy of pet grooming.

Yes of course! We understand that welcoming multiple pets into your home can be an exciting endeavor, and we’re here to help make it a little easier on your budget. At Paws & Tails we’re more than happy to extend a friendly discount to make the addition of multiple pets more affordable for you. Please contact our customer care for more details.